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GapOnly Insurance

GapOnly® is available Torenbeek Veterinary Clinic

GapOnly® is an innovative payment service that works with selected pet insurance brands, so you can access your pet insurance benefit right away for eligible expenses.

How to claim using GapOnly®:

  1. If your pet insurance brand offers GapOnly, let our team know you’d like to submit a GapOnly® claim for your pet’s treatment.
  2. We’ll lodge a GapOnly® claim on your behalf, and it’s assessed in around 5 minutes.
  3. Once the claim’s been assessed and approved, you simply pay the gap (the amount not covered by your pet insurance policy) and go. 

A GapOnly® claim can be processed:

  • Monday – Friday 8:00am – 10:00pm
  • Saturday 8:00am – 5:00pm

(AEST or AEDT as applicable, excluding NSW public holidays)

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Please feel free to contact us or pop into the clinic anytime during our opening hours:

Monday - Friday - 8am to 6pm

Saturday - 8am to 12 noon

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